Let your customers speak. Learn what they’re really saying.
BrandVoice transforms reviews into insights, decoding sentiment and competitor data across major marketplaces — a 360° view of what shoppers love, dislike and want fixed.
Already a customer? Log in to BrandVoice →
Illustrative example only
Surface-level data is over. This is product intelligence.
A 360° view of product perception, revealing loves, dislikes and fixes.
Smart Review Aggregation
Upload any product link. Get real-time insights from reviews, sentiment and marketplace data.
Sentiment Analysis Engine
Visualize customer feelings with charts — positive, neutral or critical.
Top Keywords Extractor
See the most repeated review words instantly and apply them to listings, ads or support docs.
Feedback Highlights
Side-by-side positives vs. negatives, sourced directly from your customers.
Key Insights Generator
AI summaries of recurring product themes, strengths and friction points.
Buyer Persona Detection
Understand who’s buying — age, gender, profession and region.
“Trusting XENA to manage our Amazon presence has led to impressive sales growth and ROI, while relieving much of my stress.”
Camilo · Founder, Alpakitas
Built for Marketplace Sellers, Brand Managers and Product Teams
Marketplace Sellers
Make review mining automated and insightful. Improve copy and conversions in one go.
Brand Managers
Track consistency in sentiment, keyword themes and customer experience across SKUs.
Product Teams
Turn negative reviews into product improvements, prioritized by what customers care about.
One dashboard. Dozens of deep dives.
Advanced modules that turn voice-of-customer into visual intelligence.
Rating Overview
Average ratings across marketplaces in a single graph.
Sentiment Pie Charts
The emotional tone of feedback at a glance.
SWOT Analyzer
Strengths, weaknesses, opportunities & threats from customer feedback.
Rating Optimization Graph
What impacts ratings most — and how to fix recurring issues.
Review Trends
Review volume over time; spot spikes, dips and their causes.
Audience Breakdown
Gender, geography and age distribution of your customers.
Competitor Comparison
Benchmark strengths, revenue estimates and unique insights vs. rivals.
Export as PDF
Download and share every insight with your team or clients.
“With XENA's help, we launched a profitable Amazon store. The competition can be overwhelming, but XENA helps manage this complexity.”
How Titan Casket used XENA to grow with empathy and impact
Titan Casket partnered with XENA to grow sales on Amazon while preserving the dignity and sensitivity of their category. Through emotionally resonant content, precise campaign tuning and continuous insights, they enhanced visibility and buyer trust.
- AI-powered storytelling & content refinement
- Empathy-driven product positioning
- Campaign optimization for sensitive keywords
- Real-time sentiment & trend monitoring
Find the right plan for your business. Start free, scale as you grow.
Get started at no cost.
- Review collection: 3 products
- Marketplace: Amazon US
- 1 insights & analysis report
Multi-marketplace support to scale your business.
- Review collection: 50 products
- Adds Amazon CA, UK and IN
- 25 insights & analysis reports
Collect reviews & generate insights at scale.
- Review collection: unlimited products
- Adds Noon AE and Amazon AE
- 50 insights & analysis reports
Tailored solutions for high-volume sellers.
- Unlimited reports
- Gabby AI — chat with your reviews
- Bulk report generation from template uploads
Prices as listed on xenaintelligence.com. All plans: compare pricing →
Which marketplaces does BrandVoice support?
Can I analyze competitor products?
What is Gabby AI?
Can I share reports?
Hear what your customers are telling you.
Turn every review into a better listing, a better ad and a better product with XENA BrandVoice.
30-minute call · No obligation · Free account audit included